Privacy Policy

Privacy Policy

Last Updated: November 12, 2026

1. Introduction

This Privacy Policy explains how AVQELORIA, operated by Shenzhen Lingju Technology Co., Ltd., collects, uses, discloses, and protects personal information when customers access our online store, place orders, communicate with us, or use our services.

We are committed to handling personal information responsibly and respecting applicable privacy rights.

2. Information We Collect

Depending on how you interact with our services, we may collect:

Contact Information

Your name, email address, telephone number, billing address, and shipping address.

Order Information

Products purchased, order numbers, transaction details, delivery preferences, and purchase history.

Account Information

Account identifiers, account preferences, and related customer profile information.

Technical Information

IP address, device information, browser type, website activity, and information collected through cookies or similar technologies.

Customer Communications

Information you provide when contacting our customer support team, submitting inquiries, or requesting assistance.

Payment Information

Payment-related information necessary to process transactions. Payment card data may be handled directly by authorized payment providers.

3. How We Use Personal Information

We may use personal information to:

  • Process, confirm, and fulfill purchases.

  • Coordinate shipping and delivery.

  • Provide customer support.

  • Process returns, refunds, and order-related requests.

  • Maintain and improve website functionality.

  • Detect fraudulent transactions and security threats.

  • Analyze website performance.

  • Send service-related communications.

  • Provide marketing communications where permitted.

  • Meet applicable legal, tax, accounting, and regulatory requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential website functions, maintain shopping cart information, understand website traffic, and improve the shopping experience.

Where applicable, we may use analytics or advertising technologies to measure performance and personalize content.

You may be able to manage certain cookie preferences through your browser settings or privacy controls provided on our website.

Where required by law, we will request consent before using non-essential cookies.

5. Sharing Personal Information

We may disclose relevant personal information to service providers involved in operating our store, including:

  • Shopify and ecommerce infrastructure providers.

  • Payment processing providers.

  • Shipping companies and fulfillment partners.

  • Customer support providers.

  • Website hosting and technical service providers.

  • Analytics and marketing providers, where permitted.

  • Professional advisers, regulators, or authorities when legally required.

We limit disclosures to those reasonably necessary for legitimate business purposes or otherwise permitted by applicable law.

6. International Data Transfers

Because AVQELORIA serves customers through an online store operated by a company based in China, customer information may be transferred to or processed in countries other than the customer's country of residence.

Where required, appropriate safeguards will be used for international transfers of personal information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, prevent fraud, and meet legal obligations.

Retention periods may vary based on the type of information and applicable requirements.

8. Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, disclosure, or alteration.

No security system can eliminate every risk.

9. Your Privacy Rights

Depending on your location, applicable privacy laws may provide rights to:

  • Access personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Withdraw consent where processing relies on consent.

  • Object to or restrict certain processing.

  • Request data portability.

  • Opt out of certain targeted advertising or data-sharing activities.

These rights may be subject to legal limitations and identity verification requirements.

To exercise your rights, contact service@avqeloria.com.

10. Marketing Communications

Where permitted, we may send customers promotional emails and information about products or offers.

You may unsubscribe from promotional emails through the unsubscribe link provided in the message or by contacting customer support.

Transactional and essential service communications may still be sent as necessary.

11. Children's Privacy

Our online store is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe personal information relating to a child has been collected improperly, please contact us.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of third parties. Customers should review their applicable privacy policies.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, legal obligations, or business operations.

The latest version will be published on this page with an updated revision date.

14. Contact Us

For privacy-related inquiries:

Brand: AVQELORIA

Company: Shenzhen Lingju Technology Co., Ltd.

Email: service@avqeloria.com

Address: No. 206, Gaoxin South 7th Road, Gaoxin Industrial Village, High-tech Zone Community, Nanshan District, Shenzhen City, Guangdong Province, China